Cookie Policy
Last Updated: September 4, 2025
Introduction
This Cookie Policy explains how QFEX Bermuda Ltd. (“QFEX,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit our website or use our waitlist and referral program (the “Program”). This policy explains what these technologies are, why we use them, and your rights to control our use of them. QFEX is subject to Bermuda law and regulation, including the Investment Business Act 2003 and applicable privacy and data protection laws.What are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information. Cookies set by the website owner (in this case, QFEX) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., analytics, interactive content, and informational services).Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons:- Essential Cookies: Some cookies are required for technical reasons for our website to operate
- Performance and Analytics: We use cookies to analyze how our website is used
- Functionality: We use cookies to provide enhanced functionality and personalization
- Informational Services: We use cookies to provide relevant informational content and services
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Session ID | Maintains your session while using the website | Session | First-party |
| Authentication | Keeps you logged in to your account | 30 days | First-party |
| Security | Protects against cross-site request forgery | Session | First-party |
| Load Balancing | Ensures optimal website performance | Session | First-party |
Performance and Analytics Cookies
These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve how our website works.| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Google Analytics | Analyzes website usage and performance | 2 years | Third-party |
| Internal Analytics | Tracks page views and user journeys | 1 year | First-party |
Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personal features.| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Language Preference | Remembers your language selection | 1 year | First-party |
| Theme Preference | Remembers your display preferences | 1 year | First-party |
| Form Data | Temporarily stores form information | Session | First-party |
| Referral Tracking | Tracks referral program participation | 90 days | First-party |
Informational and Educational Cookies
These cookies are used to provide relevant informational content and educational materials.| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Content Preferences | Remembers your informational content preferences | 90 days | First-party |
| Educational Progress | Tracks progress through educational materials | 1 year | First-party |
| Information Delivery | Enables delivery of relevant information | 90 days | Third-party |
| Content Analytics | Measures engagement with informational content | 90 days | First-party |
How to Control Cookies
You have several options for managing cookies:Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Notify you when a cookie is set
Cookie Consent Manager
We provide a cookie consent manager that allows you to:- Accept or reject different categories of cookies
- Change your preferences at any time
- View detailed information about each cookie
Opt-Out Links
You can opt out of certain third-party cookies by visiting:- Google Analytics: Google Analytics Opt-out
- Other Analytics: Contact us for information about opting out of other analytics services
Do Not Track
Some browsers include a “Do Not Track” feature. Currently, there is no industry standard for how to respond to Do Not Track signals, so we do not currently respond to these signals.Other Tracking Technologies
In addition to cookies, we may use other tracking technologies:Web Beacons
Web beacons (also called pixel tags or clear GIFs) are small graphics with unique identifiers that track user behavior and email interactions.Local Storage
We may use local storage technologies to store information locally on your device for enhanced functionality and performance.Fingerprinting
We may collect information about your device and browser configuration to help identify and prevent fraud.Third-Party Services
We work with third-party service providers who may set cookies on our website:Analytics Providers
- Google Analytics: Provides website analytics and user behavior insights
Informational Service Providers
- Content Delivery Networks: Provides efficient delivery of informational content
- Educational Platforms: Provides educational content and progress tracking
Customer Support
- Intercom: Provides customer support chat functionality
- Zendesk: Provides customer support ticketing
Security Providers
- Cloudflare: Provides security and performance optimization
- reCAPTCHA: Provides bot protection and security
International Transfers
Some of our third-party service providers may transfer your data internationally. We ensure appropriate safeguards are in place for such transfers, including:- Standard Contractual Clauses
- Adequacy decisions
- Other appropriate safeguards as required by law
Data Retention
We retain cookie data for different periods depending on the type of cookie:- Session cookies: Deleted when you close your browser
- Persistent cookies: Retained for the period specified in the cookie table above
- Analytics data: Typically retained for 26 months
- Informational data: Typically retained for 90 days to 2 years
Your Rights
Depending on your location, you may have certain rights regarding cookies and personal data:- Right to withdraw consent: You can withdraw consent for non-essential cookies at any time
- Right to object: You can object to processing based on legitimate interests
- Right to access: You can request information about cookies and data processing
- Right to deletion: You can request deletion of your data in certain circumstances
Children’s Privacy
Our website is not directed to children under 18, and we do not knowingly collect personal information from children under 18 through cookies.Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by:- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our website
Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us: Email: privacy@qfex.comAddress: QFEX Bermuda Ltd.
Carey Olsen Services Bermuda Limited
Rosebank Centre, 5th Floor
11 Bermudiana Road
Pembroke HM 08, Bermuda
Regulatory Information
For complaints about our cookie practices, you may contact: Bermuda Privacy CommissionerGovernment Administration Building
30 Parliament Street
Hamilton HM 12, Bermuda
Email: info@privacy.bm
This Cookie Policy should be read in conjunction with our Privacy Policy and Terms and Conditions.