Cookie Policy
This Cookie Policy explains how QFEX Inc. (“QFEX,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit our website qfex.com and its subdomains. This policy explains what these technologies are, why we use them, and your rights to control our use of them.What are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information. Cookies set by the website owner (in this case, QFEX) are called first-party cookies. Cookies set by parties other than the website owner are called third-party cookies. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., analytics, interactive content, and informational services).Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons:- Essential Cookies: Some cookies are required for technical reasons for our website to operate.
- Performance and Analytics: We use cookies to analyze how our website is used.
- Functionality: We use cookies to provide enhanced functionality and personalization.
- Informational Services: We use cookies to provide relevant informational content and services.
Types of Cookies We Use
Essential Cookies
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Session ID | Maintains your session while using the website | Session | First-party |
| Authentication | Keeps you logged in to your account | 30 days | First-party |
| Security | Protects against cross-site request forgery | Session | First-party |
| Load Balancing | Ensures optimal website performance | Session | First-party |
Performance and Analytics Cookies
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Google Analytics | Analyzes website usage and performance | 2 years | Third-party |
| Internal Analytics | Tracks page views and user journeys | 1 year | First-party |
Functionality Cookies
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Language Preference | Remembers your language selection | 1 year | First-party |
| Theme Preference | Remembers your display preferences | 1 year | First-party |
| Form Data | Temporarily stores form information | Session | First-party |
| Referral Tracking | Tracks referral program participation | 90 days | First-party |
Informational and Educational Cookies
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Content Preferences | Remembers your informational content preferences | 90 days | First-party |
| Educational Progress | Tracks progress through educational materials | 1 year | First-party |
| Information Delivery | Enables delivery of relevant information | 90 days | Third-party |
| Content Analytics | Measures engagement with informational content | 90 days | First-party |
How to Control Cookies
You have several options for managing cookies:Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Notify you when a cookie is set
Note: If you choose to block or delete cookies, some features of our website may not work properly.
Cookie Consent Manager
We provide a cookie consent manager that allows you to:- Accept or reject different categories of cookies
- Change your preferences at any time
- View detailed information about each cookie
Opt-Out Links
You can opt out of certain third-party cookies by visiting:- Google Analytics Opt-out
- Other Analytics: Contact us for information about opting out of other analytics services
Do Not Track
Some browsers include a “Do Not Track” feature. Currently, there is no industry standard for how to respond to Do Not Track signals, so we do not currently respond to these signals.Other Tracking Technologies
In addition to cookies, we may use other tracking technologies:- Web Beacons: Small graphics with unique identifiers that track user behavior and email interactions.
- Local Storage: Used to store information locally on your device for enhanced functionality and performance.
- Fingerprinting: Collects information about your device and browser configuration to help identify and prevent fraud.
Third-Party Services
We work with third-party service providers who may set cookies on our website:Analytics Providers
- Google Analytics: Provides website analytics and user behavior insights.
Informational Service Providers
- Content Delivery Networks: Provides efficient delivery of informational content.
- Educational Platforms: Provides educational content and progress tracking.
Customer Support
- Intercom: Provides customer support chat functionality.
- Zendesk: Provides customer support ticketing.
Security Providers
- Cloudflare: Provides security and performance optimization.
- reCAPTCHA: Provides bot protection and security.
International Transfers
Some of our third-party service providers may transfer your data internationally. We ensure appropriate safeguards are in place for such transfers, including:- Standard Contractual Clauses
- Adequacy decisions
- Other appropriate safeguards as required by law
Data Retention
We retain cookie data for different periods depending on the type of cookie:- Session cookies: Deleted when you close your browser
- Persistent cookies: Retained for the period specified in the cookie table above
- Analytics data: Typically retained for 26 months
- Informational data: Typically retained for 90 days to 2 years
Your Rights
Depending on your location, you may have certain rights regarding cookies and personal data:- Right to withdraw consent: You can withdraw consent for non-essential cookies at any time.
- Right to object: You can object to processing based on legitimate interests.
- Right to access: You can request information about cookies and data processing.
- Right to deletion: You can request deletion of your data in certain circumstances.
Children’s Privacy
Our website is not directed to children under 18, and we do not knowingly collect personal information from children under 18 through cookies.Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by:- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our website